Cut-off Times & Holiday Schedules
Important information about our operating hours and holiday closures
Standard Operating Hours
Our warehouse is open and fully operational during the following hours:
Cut-off Times
Same-Day Processing
2:00 PM AEST
Orders received by 2:00 PM AEST Monday to Friday will be processed the same day. Orders received after the cut-off time will be processed the following business day.
Please Note: Cut-off times apply to orders that are ready for processing, with all required information provided and payment confirmed. Orders requiring additional information or clarification may experience delays.
Holiday Schedule
MTM Logistics observes all Queensland public holidays. Our warehouse will be closed on the following dates:
Annual Christmas Closure
We will be closed for the holidays
December 24 - January 2
Planning Ahead
To ensure your shipments are processed without delays, please consider our cut-off times and holiday schedule when planning your logistics needs.
- Submit orders well before the 2 PM cut-off time to account for any potential issues or questions that may arise.
- Plan for increased order volumes around major holidays, which may impact processing times.
- Schedule important shipments at least one business day before a holiday or closure.
- Contact us in advance for large volume shipments or special requirements.
Have Questions?
Contact our customer support team for specific inquiries about our cut-off times, holiday schedule, or special arrangements.