Aramex is a global logistics and transportation company with an international delivery footprint spanning many countries. It brings a distinctly international perspective to Brisbane’s freight options, and for MTM Logistics it is one of the carriers we book when a client’s parcel needs to reach an overseas address.
This article explains where Aramex fits, what to think about before shipping internationally, and how MTM uses it for clients.
Where Aramex fits
MTM ships with Aramex for door-to-door international deliveries. Typical use cases include:
- International door-to-door — parcels headed to overseas customers or business partners.
- Global ecommerce — online stores that are starting to sell beyond Australia.
- Cross-border parcels — smaller international consignments that suit a global parcel network.
Because we are a freight broker rather than a fleet operator, we match each consignment to a suitable carrier and service. For some international shipments that will be Aramex; for others a different carrier may suit the destination, size or urgency better.
Getting international shipping right
Most international delays come down to paperwork and packaging rather than transit. Before an international parcel leaves the warehouse, check the following.
Customs documentation
- Accurate descriptions — describe goods plainly (“cotton t-shirts”, not “apparel”).
- Correct values — declare the true transaction value.
- Tariff codes — where required, use the correct harmonised system (HS) code.
- Commercial invoices — include them for commercial shipments.
Duties and taxes
Decide up front who pays duties and import taxes — you or your customer. Unexpected charges at the door are a common cause of refused deliveries and unhappy customers.
Restricted and prohibited goods
Every destination has its own rules. Some products that are fine to sell in Australia — certain cosmetics, aerosols, batteries or food items — may be restricted elsewhere. Check before you promise international delivery on your website.
Packaging
International parcels are handled more times than domestic ones. Use sturdy outer cartons, fill voids, and avoid oversized boxes that attract higher dimensional-weight charges.
Cross-border ecommerce
For online stores, international shipping is as much a customer-experience question as a logistics one:
- Show delivery estimates and costs at checkout so customers know what to expect.
- Be clear about duties and whether they are included.
- Have a returns policy for international orders — and know what a return will cost you.
- Start with a few markets before opening up worldwide.
Industry examples
International parcel networks suit a wide range of Brisbane businesses, including:
- Beauty and cosmetics brands reaching overseas customers (check ingredient and aerosol restrictions first).
- Fashion and lifestyle labels shipping seasonal collections and samples.
- Wholesale suppliers sending samples or small replenishment orders to overseas stockists.
- Medical consumables suppliers shipping items such as gloves, dressings and bandages, subject to the destination’s import rules.
How MTM works with Aramex
At MTM Logistics we hold stock in our Archerfield warehouse, pick and pack orders, then book the most suitable carrier for each consignment. When Aramex is the right fit for an international order, we prepare the shipment, book it and hand it to Aramex, which performs the transport.
Clients can use our client portal at connect.mtmlogistics.com.au to see stock on hand values, see inbound and outbound orders, and enter orders to be dispatched.
If you are starting to ship overseas — or want a second opinion on how you are doing it now — talk to us about your products and destinations.
Whatever your business moves, we’ll move it.